THE TOUCH OF MY ALCATEL A3 XL IS NO LONGER WORKING
It often happens that the touch screen of your Alcatel A3 XL no longer works. Indeed, if you have dropped it, if the touch screen has cracked, the touch screen of the Alcatel A3 XL may not work at all. However, without the touch of your phone, it's especially difficult to do anything. This is why we decided to produce this short guide to repair the touch screen of your Alcatel A3 XL. We will first see what are the different tips to repair the touch screen of your Alcatel A3 XL. We will then see what to do if our techniques do not work.
HOW TO REPAIR THE TOUCH OF YOUR ALCATEL A3 XL IF IT IS NO LONGER WORKING?
MAKE SURE THE ALCATEL A3 XL SCREEN IS CLEAN
One of the first things to do when the touchscreen of your Alcatel A3 XL no longer works is to check if the screen is clean. Indeed, it often happens that a simple dirt or stain causes the phone's touch to malfunction. You must therefore clean the screen of your Alcatel A3 XL before trying to use the touchscreen. In the event that it still does not work, you can take the next step.
FORCE THE RESTART OF YOUR ALCATEL A3 XL
When the touch screen no longer works, the solution regularly happens to be to restart the Alcatel A3 XL. However, without the touchscreen it is not always easy to restart the phone. Therefore, we recommend that you do a force restart. To do this, you will need to hold down the POWER key and the Volume Down key for about seven seconds.
REMOVE THE SD CARD FROM YOUR ALCATEL A3 XL
In the event that your screen is not damaged, it often happens that this is a problematic app. Indeed, it sometimes happens that an app conflicts with a function of your Alcatel A3 XL and sometimes causes the phone touch to malfunction. So, if you remove the SD card from the Alcatel A3 XL, you should see if an app is the source of the problem. In the event that this is not the case, it is possible to proceed to the next step.
REMOVE PROTECTIVE FILM IF YOU HAVE ONE
A badly positioned or damaged protective film can sometimes cause touch malfunctions. To make sure that the problem is not there, we recommend that you remove the protection from your screen.
WHAT TO DO IF THE TOUCH OF YOUR ALCATEL A3 XL STILL DOESN'T WORK?
RESET THE ALCATEL A3 XL
In the event that you have experienced all the steps above and the touch screen of your Alcatel A3 XL still does not work, we recommend that you reset your Alcatel A3 XL. Indeed, it sometimes happens that a reset of the phone causes the touch to work again. In the event that you do not know how to reset the phone, you can consult our article: how to reset your Alcatel A3 XL.
USE THE BRAND SERVICE
If still nothing helps, the problem is most likely with the hardware. In this case, we recommend that you activate the warranty if it is still possible. If this is not the case, you can take your Alcatel A3 XL to a specialized store or use the brand's after-sales service.
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