BLACK SCREEN ON ALCATEL ONE TOUCH IDOL 4: WHAT TO DO?
At times, the screen of the Alcatel One Touch Idol 4 may remain black. This concern can appear in certain situations. Sometimes this happens right after the Alcatel One Touch Idol 4 has fallen. Other times, the screen remains black after booting, locking, or sleeping. In any case, do not be alarmed, there are several tips for fixing the black screen of your Alcatel One Touch Idol 4. To do this, you need to check a few things before trying the different techniques. We will first find out what are the things to check when the Alcatel One Touch Idol 4 screen remains black. We will see in a second step each of the techniques in order to be able to unlock this dirty black screen.WHAT TO CHECK WHEN YOU HAVE A BLACK SCREEN ON ALCATEL ONE TOUCH IDOL 4
Just before embarking on the techniques, we recommend that you check the points below so that you can better understand where the problem may come from. This will give you good information on the origin of the problem.DOES THE LED ON THE ALCATEL ONE TOUCH IDOL 4 TURN ON WHEN THE SCREEN REMAINS BLACK?
One of the very first things to check is the tiny led that is above the screen. Indeed, if the led is red or blue when the screen of the Alcatel One Touch Idol 4 remains black, this implies that the phone is on. In this situation, it is very likely that the concern is with the screen.IS THE ALCATEL ONE TOUCH IDOL 4 CHARGED?
From time to time, a deep battery discharge prevents the Alcatel One Touch Idol 4 from turning on for a while. So check that the Alcatel One Touch Idol 4 is sufficiently charged by letting it charge for at least 1.5 hours. If ever after that, the led does not light up and the screen remains black, the problem could potentially be with the battery.IS THE ALCATEL ONE TOUCH IDOL 4 DAMAGED?
If the Alcatel One Touch Idol 4 screen remains black after receiving a shock, after being dropped, after being soaked, or after cracking, the screen may be damaged. In this situation, none of the techniques below will work. In this case, you will have to return the Alcatel One Touch Idol 4 to a repairer.WHAT ARE THE SOLUTIONS WHEN THE ALCATEL ONE TOUCH IDOL 4 SCREEN REMAINS BLACK?
After making sure that the problem comes from the screen, you must try the tips below to unlock the black screen of your Alcatel One Touch Idol 4. If one tip does not fit, you can continue. with the next one.CONNECT THE ALCATEL ONE TOUCH IDOL 4 TO ITS CHARGER
The very first thing to do when the Alcatel One Touch Idol 4 screen stays black is to charge the phone. This will allow you to be at ease with all of the manipulations below. This will also resolve the possible concern of deep discharge of the phone battery.IF IT IS POSSIBLE, REMOVE THE BATTERY FROM THE ALCATEL ONE TOUCH IDOL 4
In the event that the Alcatel One Touch Idol 4 is simply removable, we recommend that you remove the battery. This will sometimes resolve the black screen issue. Wait a few seconds, then put the battery back on and try to restart the device. If the screen is still blocked, go to the next step.REMOVE SIM CARD AND SD CARD
It often happens, without explanation, that the SIM card or the SD card conflicts with the Alcatel One Touch Idol 4 and triggers a black screen. One of the techniques to try is therefore to remove the SIM card and the SD card. When it's good, you will have to try to start the phone. If it works, it means there is a conflict with the SIM or SD card.FORCE RESTART OF THE ALCATEL ONE TOUCH IDOL 4
If the screen remains black, it often happens that the problem is resolved with a forced restart. For that, you will have to press certain keys simultaneously. You must stay for at least 9 seconds for the forced restart to take place. The key combination depends on the model but had to be one of the following:volume down button + power key
volume down key + power key + Home cough
volume up key + power key
volume up key + power key + Home key
key power key + Home key
WAIT FOR THE BATTERY TO DISCHARGE
Finally, when none of the previous tips work, you can try to let your battery drain. So make sure the battery is completely empty. When it is done, connect your Alcatel One Touch Idol 4 to its charger and try to start the Alcatel One Touch Idol 4.
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